Product Info & Care FAQs – How to Keep Your Handcrafted Jewelry Looking Beautiful

  • Standard length necklaces are usually 18”and are the most commonly worn length and will suit most situations. If you're looking for a necklace or pendant to wear day to day, then this is likely to be your go-to length.

  • Dichroic Glass is known for its brightness and clarity of color. Simply by handling your jewelry, body oils can deposit themselves in the micro pores of the glass. To bring back the clarity of the Dichroic Glass clean it by wiping it with a lint free cloth dampened with rubbing alcohol.

    Please handle your jewelry with care.

    Dichroic glass is glass and is fragile ~ it can break or chip if dropped on a hard surface!!

    Silver:

    Silver DOES tarnish and we do not recommend polishes or chemicals to clean the silver as it has the potential to damage the glass. What does work well is a silver cloth.

    Tarnishing, or a darkening of the metal's surface, is more likely to occur when the silver is not used frequently. What a good excuse to keep wearing your favorite WindHorse Arts jewelry. Minimize tarnish and other damage by keeping your jewelry dry. Wiping off your jewelry after you wear it will get rid of any dampness, lotion, perfumes, or makeup that may have transferred from your skin, and will help to prevent tarnishing.

    I recommend removing your necklace or bracelet before showering or swimming as it may be damaged if it gets repeatedly wet.

    Wire:

    I recommend removing your necklace before showering or swimming. The wire may breakdown if it is subject to repeated moisture.

  • Yes, I recommend a Sunshine cloth for silver and you can buy them here

  • WindHorse Arts jewelry is carefully crafted to be worn daily and for a long time! However, if you do ever find yourself with a broken or damaged piece, I will repair it free of charge. Keep all the pieces together and then send me an email to make arrangements for the repair.

  • Handwash with mild soap and do not use in a microwave

  • Mishaps happen and the dishes are glass … if it hasn’t shattered, I may be able to put it back in the kiln and fuse it again. Please email me to discuss whether it can be repaired.

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